Privacy Policy

This privacy policy sets out how Shillingford Hill Home Park uses and protects any information that you give Shillingford Hill Home Park when you use this website.

Shillingford Hill Home Park is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Shillingford Hill Home Parkmay change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16th July 2018.

WHAT WE COLLECT

We may collect the following information:

• name
• contact information including email address
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or offers

WHAT WE DO WITH INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.

This privacy policy explains how we collect your personal information, how it is used, what we do to keep it secure, as well as your rights over any personal information we hold about you.

This policy gives effect to our commitment to protect your personal information.

WHAT TYPES OF INFORMATION DO WE COLLECT?

• Information that you provide by filling in physical forms, or contacting us by post, or by phone or through our website.  This includes information provided when subscribing to our service, posting material, requesting further services or entering into a contract.
• We may keep records such as your name and contact information, date of birth and bank account details when you communicate with us.
• Information about the services that we provide to you (including for example, the things we have provided to you , when and where, what you paid, the way you use our products and services etc).
• Information from third parties such as our partner manufacturers, specialist companies that provide customer information, as well as information that is publicly available.
• Information necessary to undertake checks for the prevention and detection of fraud and/or money laundering.

WHO WE MIGHT SHARE YOUR INFORMATION WITH

Our Partner Manufacturers
We might share your personal information with partner manufacturers that we do business with so that they can give your their services.  We will only share information that allows them to provide their services to you.

Our service providers
We work with partners and suppliers who process your personal information on our behalf, but only where they meet the General Data Protection Regulations for data processing and security.  We share information that allows them to provide their service – for example, we may share your address with a supplier to arrange for a direct delivery of goods.

Other organisations
We may transfer your personal information to other organisations in certain scenarios.  For example –

• If we need to do so in order to exercise/protect our legal rights, users, systems and services.
• If required to by law, under any code of practice by which we are bound by a public or regulatory authority such as the Police etc. (other regulator and other authorities).
• In response to requests from individuals (or their representatives) seeking to protect their legal rights or the rights of others.
• Our professional advisers that includes lawyers, banks, auditors and insurers who may store your personal information electronically and securely according to GDPR regulations.

SECURITY

• We are committed to the protection of personal information.
• Using physical security systems within our offices and limiting access to our buildings, and limit the use and disclosure of such information to authorised persons.
• Implementing access controls to our information technology, such as firewalls, ID verification and/or physical separation of our systems and information processes and transactions.
• Electronic and managerial procedures to safeguard and secure the information we collect on line and in paper format.

COOKIES

• For information about the cookies we use, and your ability to refuse them please refer to our separate cookie policy 

CONTACT US

For any questions about this policy, please contact us by one of the following means

• By email: info@shillingfordhillpark.co.uk
• By post: Data Protection Controller, Shillingford Hill Home Park, Shillingford Hill, Wallingford, Oxfordshire OX10 8LN.

This privacy was updated in July 2018.